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We care about you!

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Contact Us

We care about you!

猫咪头条 cares about you!鈥�

We want you and your family to be happy and healthy. If you have questions, we鈥檙e here to help. We speak English, Spanish, and other languages, too. Call us to get an interpreter. In case of emergency, call 9-1-1 or go to the nearest hospital.

We鈥檙e Here to Help!

Our 猫咪头条 Care Center is available to help you in person Monday 鈥� Friday (excluding State-approved holidays) hours of operations 8:00 a.m. to 5:00 p.m.听 We are closed Saturday and Sunday.

Call Us:
Local: 713.295.2222
Toll-Free 1.888.760.2600

猫咪头条 cares about you!鈥�

We want you and your family to be happy and healthy. If you have questions, we鈥檙e here to help. We speak English, Spanish, and other languages, too. Call us to get an interpreter. In case of emergency, call 9-1-1 or go to the nearest hospital.

We鈥檙e Here to Help!

Our Sales Agents are available to help you by phone Monday 鈥� Friday. Please call the Member Services phone number on your Member ID card.

Call Us:
Local: 713.295.2222
Toll-Free 1.888.760.2600

Member Contacts:

STAR (Medicaid)

Local: 713.295.2294
Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 6:00 p.m.

More contacts

STAR Homepage

STAR+PLUS

Local: 713.295.2300
Toll-Free: 1.888.435.2850
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 5:00 p.m.

听

More contacts

STAR+PLUS Homepage

CHIP/CHIP Perinatal

Local: 713.295.2294
Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 6:00 p.m.

More contacts

CHIP Homepage

Medicare D-SNP

Local: 713.295.5007
Toll-Free: 1.833.276.8306
October 1 to March 31,
7 days a week
8:00 a.m. to 8:00 p.m.

On certain holidays your call will be handled by our automated phone system.

More contacts

D-SNP Homepage

Marketplace

Local: 713.295.6704
Toll-Free: 1.855.315.5386
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 5:00 p.m.

More contacts

Marketplace Homepage

猫咪头条 Cares
Center Locations

Walk-in assistance and appointments to help our Members with a variety of services are available at 猫咪头条 Cares Centers located in Houston and Beaumont (see maps below).

For appointments, please call the phone number for 猫咪头条 on your ID card to schedule an appointment or to discuss other options for assistance. We will confirm your appointment and give you a phone number that you will use to text us when you arrive. Save this phone number so you can easily reference it.

Our hours of operations for 猫咪头条 care center locations:

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m.

Have a Questions?

Media Inquiries?

Looking for news about 猫咪头条? We're here to help. Email us at [email protected] for information and support. We're here to assist you with your news stories and give you the details you're looking for.
猫咪头条
Young woman wearing a call center headset

Need Assistance?

Services Offered

  • Pay your bill
  • Assistance with enrolling
  • Answer questions about your coverage

What to bring if you are applying for coverage

  • Name and date of birth
  • Social Security number and/or immigration documents, number and type (if not a citizen)
  • Current household income (including tax adjustments such as student loan interest)
  • Employer name, telephone number, and address
  • Current health insurance information (insurance company name and policy number)

HOUSTON
4888 Loop Central Dr. Suite 600
Houston, TX 77081

BEAUMONT
5888 Eastex Freeway
Beaumont, TX 77708

Why Choose 猫咪头条?

As a local nonprofit health plan, 猫咪头条 gives you plenty of reasons to join our 猫咪头条. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, 猫咪头条 is always working life forward for you and your family.

鈥溍ㄟ渫诽� is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.鈥�

鈥� Cecily
Member of 猫咪头条

Medicaid
Health Plan
04/01/2027

Marketplace
Health Plan
03/01/2027

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